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Thursday Memo

In-depth essay on Leadership and Management. The content of this section is predominantly available to paid subscribers.
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Beyond Small Talk: Five Powerful Questions for Impactful One-on-One Conversations
In business, one-on-one conversations are essential for building relationships, understanding needs, and addressing concerns. This essay will explore…
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Luca Sartoni
The Building Blocks of a Highly Engaged Team
Maintaining a highly motivated team is essential for any organization to succeed. This essay covers the three pillars I refined over the years that…
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Luca Sartoni
Managing Toxic Team Members: A First-Time Manager's Guide to Escalation Processes
Handling a toxic team member as a first-time manager can be daunting. Let’s dive into a straightforward escalation process to ensure the situation is…
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Luca Sartoni
The Third Way: Finding Growth in a World of Quality and Quantity
Next time you struggle for perfection or obsess for more, remember that you are the perfection you need to aspire to, and you are enough. To find that…
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Luca Sartoni
Success is about making perfect decisions, but is it?
The myth of making the perfect decision as the key to success is a fallacy. While making the right decision is essential, other factors in achieving…
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Luca Sartoni
Are you even paying attention?
As a manager, I developed a practice of not publicly or privately calling out people for being distracted during meetings. This is the story on why I…
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Luca Sartoni
Finding Gems In The Rubble: How to Keep Listening During Upsetting Conversations
Your ability to effectively receive feedback dramatically impacts your organization's learning culture.
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Luca Sartoni
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